The 7 businesses making the most money all scored over 75. (out of 100).
42 of the businesses used their personalised report to successfully implement and maintain their CRM.
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When asked about Marketing
74% were not regularly contacting their database.
When asked about Sales
86% were unable to supply quotes or proposals on the same day.
When asked about Operations
Only 10 out of 50 could track the level of activity from marketing effort to sale.
When asked about Technology
60% have not reviewed Business Services (internet, phone and email hosting) since inception.